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Elda
Lunes, 27 de enero 2025, 20:56
The number of procedures and inquiries managed by the Municipal Office for Citizen Services (OMAC) of Elda City Council recorded a 21% increase in 2024 compared to the previous year. This was stated by the area councillor, Enrique Quílez, during a press conference where he was accompanied by the Councillor for Finance and Heritage and spokesperson for the socialist group, Fernando Gómez.
Enrique Quílez stated that "the Municipal Office for Citizen Services (OMAC) of Elda City Council managed over 35,000 procedures and inquiries throughout the past year. This figure represents a 21% increase compared to the previous year, in which 29,241 procedures were managed."
"These services," continued the Councillor for Citizen Services, "were carried out both in person and online and include, among other procedures, inquiries about issues such as housing, Municipal Register, certificate requests, and document submissions to the Municipal Registry."
A significant portion of the 35,474 services were related to the collection of various certificates issued by the Elda City Council, such as registration certificates in the Register, cohabitation certificates, or registration certificates in the Associations Register, among others. However, the largest increase was recorded in the collection of Register certificates, which rose from 7,856 in 2023 to 13,034 last year.
Enrique Quílez highlighted "another important section, which is the services or procedures carried out through Electronic Signature (3,673) or Permanent Key (1,355), as well as the services provided through the Elda Mixed Property Office, which is responsible for providing information on the processing of those files or instances where the recipient is the Valencian Government."
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Regarding the services provided in relation to various housing inquiries, there were a total of 955, which represents a decrease compared to the previous year. January, with 4,213 services and inquiries, was the month with the most activity, while July, with 1,100, was the least active.
The Councillor for Citizen Services reminded that "these figures not only confirm the importance of providing an agile citizen service but also reinforce our commitment to adapting the OMAC Office to new digital procedures. This adaptation has enabled citizens to communicate quickly and easily with municipal departments, the Valencian Government, and other Public Administrations."
It should be noted that citizens can contact the Elda City Council both in person and online through the Electronic Headquarters (https://eamic.elda.es/). Currently, more than 60 procedures can be carried out through the Electronic Headquarters, demonstrating the local government's commitment to promoting electronic administration.
Meanwhile, the Councillor for Finance and Heritage, Fernando Gómez, reported that at the Local Government Board meeting held this morning, the termination of the agreement previously approved for the operation of the CEFIRE teacher training center was approved, among other points.
Fernando Gómez explained that "after the Department of Education decided to close the CEFIRE in Elda, we have taken this decision to take the first steps in setting up the future 24-hour study center. We are reclaiming a space that suits the needs of this type of service, but unfortunately, we are doing so due to a decision by the Department that we reject and with which we do not agree at all."
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